When lunchtime hits, the last thing any cafeteria director wants is a traffic jam. Bottlenecks in the serving line aren't just a nuisance; they hurt participation, slow down service, and create a frustrating experience. Whether it's a school cafeteria serving hundreds of students in a short window or a hospital cafe catering to busy healthcare workers, the struggle is the same. And too often, the culprit is outdated, one-size-fits-all serving equipment that can't keep up. Fortunately, there's a better solution taking hold across foodservice businesses in Florida: custom cafeteria serving lines.

Rep Prep from Eaton Marketing is an informative series that gives you access to one of our foodservice equipment experts. In this edition, spend 10 minutes with Bob Saraceno, and find out what aspect of foodservice he thinks has really changed in the last few years.

Serving stations have one key job to perform: giving diners access to food in cafeterias and buffet-type applications. While this goal may seem simple to achieve, it often becomes far more difficult in practice. A combination of poor layout and outdated technology may lead to a range of problems, from line slow-downs to improper temperature control.