service request

In Need of service?
Eaton’s got your back

We understand that every foodservice operator will experience equipment downtime. Our goal is to make that process as streamlined and stress-free as possible, from the operator to the factory.

Fill out the Service Request form, and we’ll handle the rest. You will receive a confirmation email once the form is submitted. The manufacturer of the equipment will be notified of your service issue and contact the operator to set up a service call – getting your equipment up and running as soon as possible. If you do not see the manufacturer listed in the form, please refer to the numbers at the bottom of the page for contact information.
 

service faq

our most frequently asked service questions

To make life a little easier, we’ve answered a few of our most frequently asked service questions, detailing the service process and what you can expect when you work with our service team here at Eaton Marketing.

We coordinate with your equipment manufacturer and local service agents to ensure your issues are resolved on-site as quickly as possible.

Once you fill out the service request form, a local service agent will be in touch with you to schedule a time for the service call.

Please refer to your original equipment documentation. If you’re unsure, give us a call and we’d be happy to help!

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